Job Summary:
Responsible for operating and maintaining surveillance equipment, watching both live and recorded video surveillance footage, reporting incidents or suspicious behavior and contacting the authorities when necessary.
Job Responsibilities:
- Monitor security operations via CCTV systems.
- Monitor staff behaviour and performance through CCTV surveillance.
- Responsible for operating and maintaining surveillance equipment, observing both live and recorded CCTV footage, reporting suspicious behaviour, and contacting the Operations Department when necessary.
- Effectively monitor and control all cameras, and take appropriate action based on observed incidents.
- Perform Security & Fire Control Room duties.
- Respond promptly to all types of emergencies.
- Prepare daily reports and key observations during monitoring to ensure all suspicious or high-risk activities are recorded and properly followed up.
- Conduct daily audits of CCTV system availability and functionality.
- All CCTV operators are required to maintain strict confidentiality of all systems, procedures, recordings, and related information, and must not disclose any information outside the Control Room unless authorised.
- Perform any other duties as assigned by the superior.